INTRODUCTION / PREAMBLE
Feedback is the essence of two-way communication between the provider and the receiver. Effective feedback, both positive and negative is important for continuous improvement as it helps in understanding the strengths, weaknesses, opportunities and
challenges faced by the organization. It is advantageous to the organization as well as
the stakeholders as improvisations made based on the feedback received benefits all
the stakeholders.
Feedback from students, employees, alumni inculcates a sense of ownership about the
organization and make them feel valued and responsible. Regular feedback is important
across the entire organization in order to remain aligned to goals and is part of continuous learning process for regular improvisations to serve better .College in its mission for continuous improvement in all sectors, academic or administrative has entrusted IQAC with the responsibility for arranging feedback responses from all stakeholders of theCollege on quality related institutional processes.
Feedback Schedule
The format for each type of feedback to be filled by each stakeholder shall be prepared
by a Curriculum Committee under IQAC. The feedback forms to be collected electronically shall be prepared through a email monitored by Curriculum Committee under IQAC.
STAKEHOLDERS-The multiple stakeholders of the College are:
a) Students
b) Teachers
c) Alumni
d) Employers
TYPES OF FEEDBACK
Students’ feedback- has three dimension viz.
a) Feedback about Curriculum- The feedback about curriculum will collect students input on all aspects of curriculum including the course content, learning resources, learning environment, quality of transaction and evaluation. It shall be collected by students of every semester/year at the end of semester / year as applicable.
b) Feedback about Quality of Teaching
This shall involve feedback about quality of teaching of each faculty member teaching
a particular subject. The standard format will be circulated from IQAC to the students
to understand about the teaching methods used and the learning environment during class room teaching. be collected minimum of once every year.
c) Feedback about College and its functioning
This will entail feedback about all the infrastructure and facilities in the College. Entire Campus namely classrooms, library, transportation, ICT labs, resource rooms , students section, cafeteria, rest rooms, campus life shall be covered in this particular feedback. This shall be collected once a year
Alumni feedback: 2015-16 , 2016-17 , 2017-18 , 2018-19 , 2019-20
Employers feedback: 2015-16 , 2016-17 , 2017-18 , 2018-19 , 2019-20
Students’ Feedback: 2015-16 , 2016-17 , 2017-18 , 2018-19 , 2019-20
Teachers’ Feedback about curriculum: 2015-16 , 2016-17 , 2017-18 , 2018-19 , 2019-20
The purpose of this feedback is to obtain the teachers input on the overall of teachers on curriculum design & revision, employability, examination patterns & reforms, teaching methods and overall teaching-learning environment. The feedback from teachers will be collected once during an academic year.
Alumni Feedback
The purpose of this feedback is to obtain the inputs from the alumni on the quality of program at College. This will also help in assessing the extent of attainment of the programme outcomes. This feedback will be collected from all participating alumni of College during annual Alumni meet or through e-mail.
Employers’ Feedback
The purpose of this feedback is to obtain the employers input on the quality of the graduates at College and to assess whether the expectations of recruiters were fulfilled. The student’s ability to handle the professional situations , professional competencies and skills, knowledge acquired during their learning can also be assessed.
Mechanism of Circulation of feedback formats:
Students Feedback about Curriculum, Quality of Teaching, and about College and its functioning through IQAC head/coordinator Teachers feedback about Curriculum through IQAC Chairman Alumni feedback through Alumni coordinator or Coordinator Placement Cell. Employers feedback through Principal Parents feedback IQAC through Administrative Officer
Collection and Compilation of Feedback data:
The data on the feedback hall be collected through a structured Feedback Schedule developed for specific stakeholder It may be collected online or off line mode.
Analysis of feedback received and review of results:
The feedback received will be analyzed offline or online as per the mode of collection and results will be statistically analyzed for each stakeholder separately and shall be graphically represented for better understanding.
Discussion and Review of Feedback- Power Point Presentation on different feedback obtained by respective head/coordinator will be made in open house of the college before presenting to the IQAC
Action taken:
The actions about the collected feedback after analysis shall be taken as per the outcome of the feedback of specific domain. The action taken report by each concerned feedback shall be submitted to IQAC within a month of analysis of feed back. by the Head/Coordinator
REVISION OF FEEDBACK FORM
The feedback forms can be revised as per the need of the situation and as per the
requirement of the feedback to be obtained. The revisions shall be made by the
feedback committee and shall be approved by IQAC.
Action Taken Report : 2023-24
On the basis of the feedback collected from the stakeholders (Students Teachers, Alumni, Employers) following actions were taken to improve the academics of the programs B.Ed., BBA, BCA, B.Com. & B.A.
Action taken Report- Feedback on Department of Education
Action taken on Feedback by Students
S.No. |
Feedback |
Action Taken |
1. |
Inclusion of more skill based programs. |
Proposal for new value-added courses are under review by the internal Quality assurance cell. |
2. |
Theory part should be reduced and made more student-centric Curriculum should be aligned with NET/SLET syllabus |
The suggestion has been forwarded to the IQAC for further communication to the affiliated university. |
3. |
ICT content should be enhanced. |
Teachers are encouraging students to join the MOOCs SATYAM portal and e-study material was given to them. |
Action taken on Feedback by Teachers
S.No. |
Feedback |
Action Taken |
1. |
Value added ns skill based courses should be included. |
The college already runs various add-on courses like interior development. Unlike curriculum, time management, banking products and practice. The HOD has proposed introducing one more add-on course on value added to the principal and instructed all the add-on instructors to include more modules on employability. |
2. |
The Curriculum should be job-oriented. |
Training and placement cell send pupil-teachers to school every year for Internship, teaching and observation. Teachers assign action research and survey-based project assignments to the students. |
Action taken on Feedback by Alumni
S.No. |
Feedback |
Action Taken |
1. |
Personality Development classes should be organised. |
The college conducts PDP classes for students every year to improve communication skills. |
2. |
Extra-Curricular activities like sports and literature should be done. |
The teachers conduct extracurricular activities in classes and the college organizes sports and other activities. |
Action taken on Feedback by Employers
S.No. |
Feedback |
Action Taken |
1. |
More weightage should be given employability in curriculum. |
Training and placement cell hold various regular training programs to enhance soft skills presentation, arranged guest lectures. |
2. |
Physical activity should be organised. |
The college is organizing indoor and outdoor sports activities. |
Department of Computer Application
Action taken on Feedback by Students
S.No. |
Feedback |
Action Taken |
1. |
Curriculum should be student-centered. |
Teachers are being engaged student in Presentation, GD, research based assignment. |
2. |
ICT content should be used. |
Teachers are being utilized projector, Smart class and powerpoint presentation to teach |
3. |
Skill based programme should be included. |
The college is being conducted soft skill programme and add on courses. |
4. |
More practical and Lab work should be included. |
Practical subject incharge are instructed to demonstrate before every practical and more lab tasks. |
5. |
ON-LINE Internship should be provided with placement. |
Concern coordinates of each section are being engaged students in online internship programmes and provided online opportunity for job. |
Action taken on Feedback by Teachers
S.No. |
Feedback |
Action Taken |
1. |
Syllabus needs to be updated. |
This suggestion was forwarded to the (IQAC) Quality Assurance Cell for consideration. The same is communicated to the affiliated university. |
2. |
Curriculum should latest topics like Data Science, AI, Python etc. |
Python classes and other relevant courses were organised this need. |
Action taken on Feedback by Alumni
S.No. |
Feedback |
Action Taken |
1. |
Include subjects like Data science, cloud computing as there is more scope in these fields. |
Certification courses in trending technologies such as Data Science were introduced. |
2. |
Curriculum/syllabus need to be updated. |
The feedback was communicated to concern university for curriculum updates. |
Action taken on Feedback by Employers
S.No. |
Feedback |
Action Taken |
1. |
Employers suggested placing greater emphasis on employability with in the curriculum. |
The dept initiated various training programs through placement and carrier counselling committee to improve soft skills, technical proficiency, guest lectures, mock interviews were organised to better prepare students for employment. |
2. |
Skill based and presentation programme should be included for skilled employee. |
The college is being conducted add on courses , soft skill programme in the year 2023-24 to enhance employability. |
Department of Management & Commerce
Action taken on Feedback by Students
S.No. |
Feedback |
Action Taken |
1. |
ICT content should be used. |
Teachers are being instructed to utilize projector as powerpoint and smart board for training method. |
2. |
Skill based programme should be included. |
The college is being conducted add-on courses, soft skill programmes in the year 2023-24. |
3. |
More practical and Lab work should be included. |
Labs and practical are being given to students. |
4. |
Online internship should be provided with placement. |
Concern coordinators of each semester are being engaged students internship programme and online opportunity for job. |
Action taken on Feedback by Teachers
S.No. |
Feedback |
Action Taken |
1. |
Value-added and skill based courses should be included. |
The college runs various add-on courses like language and communication development, Telly. |
2. |
Guest speakers from relevant industries should be invited. |
The department is being conducted guest lectures on regular basis in the year 2023-24. Proposal is submitted to respective conveners to schedule more guest lectures. |
Action taken on Feedback by Employers
S.No. |
Feedback |
Action Taken |
1. |
The curriculum should be practical-oriented. |
Practical tasks such as live projects and assignments with a focus on research were assigned. |
2. |
The curriculum should focus on employability. |
Career focus courses essential for employment were introduced. Guest lectures on resume preparation, industry knowledge were organised by the Training and Placement cell. |
Action taken on Feedback by Alumni
S.No. |
Feedback |
Action Taken |
1. |
Alumni should be invited on regular basis as speaker to share their corporate exposure with students. |
Department suggested that alumni should be invited on regular basis as speaker to share their corporate exposure with students. |
2. |
Invitation for workshop, webinar should be informed. |
College is being conducted webinars, workshop and invitations has been sent to ALUMNI. |
Feedback Analysis Report
&
Proof of Submission to Appropriate body (IQAC)
Feedback Analysis and Action Taken Report
Academic Year: 2023-2024
Feedback collected from the following stakeholders:
a) Student's Feedback on Curriculum
b) Teacher's Feedback on Curriculum
c) Alumni's Feedback on Curriculum
d) Employer's Feedback on Curriculum
a. Student's Feedback on Curriculum
Table 1
Student Feedback |
Strongly Agree |
Agree |
Neutral |
Disagree |
Strongly Disagree |
1. The curriculum has a good balance between theory and practical. |
40.8% |
50.0% |
8.2% |
1.0% |
1.0% |
2. Current syllabus offers need based and meets to the expectations of industry. |
31.9% |
44.0% |
22.0% |
1.1% |
1.1% |
3. Is the curriculum is effective in developing professional skills required for the industry? |
44.4% |
39.6% |
14.9% |
0.7% |
0.4% |
4. Curriculum contents are helpful for development of profession at ethics, lifelong learning skills, team building, leadership qualities and environmental awareness. |
43.2% |
40.5% |
15.2% |
0.7% |
0.5% |
5. Weightage and usefulness of Curriculum towards Research and lnnovation. |
45.6% |
40.0% |
12.2% |
1.1% |
1.1% |
6. Curriculum structure and contents help to enhance employability skills. |
52.0% |
34.0% |
13.0% |
0.4% |
0.6% |
7. The Course objectives and outcomes were clearly defined/ identified |
30.0% |
60.0% |
9.2% |
0.6% |
0.2% |
8. Size/ quantum of curriculum according to course duration |
44.0% |
46.0% |
9.0% |
0.4% |
0.6% |
Source: Primary Data ata(Based on Student’s Feedback)
GRAPH : 1
Questions |
Student’s Feedback |
1. The curriculum has a good balance between theory and practical. |
|
2. Current syllabus offers need based and meets to the expectations of industry. |
|
3. Is the curriculum is effective in developing professional skills required for the industry? |
|
4. Curriculum contents are helpful for development of profession at ethics, lifelong learning skills, team building, leadership qualities and environmental awareness. |
|
5. Weightage and usefulness of Curriculum towards Research and lnnovation |
|
6. Curriculum structure and contents help to enhance employability skills. |
|
7. The Course objectives and outcomes were clearly defined/ identified |
|
8. Size/ quantum of curriculum according to course duration |
|
Analysis
b. Teacher's Feedback
Teacher's Feedback |
Strongly Agree |
Agree |
Netural |
Disagree |
Strongly Disagree |
1. How do you rate the relevance of the course in relation to the programme? |
33.3%% |
53.3% |
6.7% |
3.3% |
3.4% |
2. Is the curriculum has a good balance between theory and laboratory courses? |
50.0% |
33.3% |
16.7% |
0% |
0% |
3. Is the curriculum is effective is developing professional skills required for the industry? |
56.7% |
16.7% |
16.7% |
6.7% |
3.3% |
4. The nature of the syllabus is contemporary and need-based? |
66.7% |
26.7% |
6.7% |
0% |
0% |
5. Content of the syllabus is adequate? |
46.7% |
43.3% |
3.3% |
3.3% |
3.3% |
6. Syllabus is suitable for both slow and fast learner? |
60% |
33.3% |
6.7% |
0% |
0% |
7. The curriculum emphasizes values and ethics, aiming to develop students in to responsible and ethical citizens? |
56.7% |
33.3% |
6.7% |
3.3% |
0% |
8. Time framework of the syllabus during the semester? |
33.3% |
46.7% |
13.3% |
3.3% |
3.3% |
9. The learning objectives are clear and appropriate to the programme? |
43.3% |
53.3% |
0% |
3.3% |
0% |
10. The curriculum has been updated from time to time? |
33.3% |
50.0% |
13.3% |
3.3% |
0% |
Source: Primary Data (Based on Teacher's Feedback)
Graph : 2
Questions |
Teacher's Feedback |
1. How do you rate the relevance of the course in relation to the programme? |
|
2. Is the curriculum has a good balance between theory and laboratory courses? |
|
3. Is the curriculum is effective is developing professional skills required for the industry? |
|
4. The nature of the syllabus is contemporary and need-based? |
|
5. Content of the syllabus is adequate? |
|
6. Syllabus is suitable for both slow and fast learner? |
|
7. The curriculum emphasizes values and ethics, aiming to develop students in to responsible and ethical citizens? |
|
8. Time framework of the syllabus during the semester? |
|
9. The learning objectives are clear and appropriate to the programme? |
|
10. The curriculum has been updated from time to time? |
|
Analysis
c. Alumni Feedback
Alumni Feedback |
Strongly Agree |
Agree |
Neutral |
Disagree |
Strongly disagree |
1. Courses encouraged self learning and were aligned with technological advancements. |
37.5% |
50.0% |
10.0% |
1.3% |
1.3% |
2. Teaching methods effectively aided understanding of subjects. |
50.0% |
43.8% |
6.35 |
0% |
0% |
3. Faculty provided effective career guidance. |
37.0% |
55.65 |
3.7% |
2.5% |
1.2% |
4. Library facilities adequately supported updating your knowledge. |
56.3% |
31.3% |
8.85 |
2.5% |
1.3% |
5. Extracurricular activities contributed to personal development. |
50.0% |
31.3% |
18.8% |
0% |
05 |
6. Assessment methods motivated students to acquire knowledge and skills |
43.8% |
43.8% |
10.0% |
1.3% |
1.3% |
7. The curriculum was contemporary and relevant to current industry requirements |
37.55 |
56.3% |
3.8% |
1.3% |
1.3% |
8. Co-curricular activities facilitated learning in research and projects. |
62.55 |
25.0% |
10.0% |
1.3% |
1.3% |
Source: Primary Data (Based on Alumni Feedback)
GRAPH : 3
Questions |
Alumni Feedback |
1. Courses encouraged self learning and were aligned with technological advancements. |
|
2. Teaching methods effectively aided understanding of subjects. |
|
3. Faculty provided effective career guidance. |
|
4. Library facilities adequately supported updating your knowledge. |
|
5. Extracurricular activities contributed to personal development. |
|
6. Assessment methods motivated students to acquire knowledge and skills |
|
7. The curriculum was contemporary and relevant to current industry requirements |
|
8. Co-curricular activities facilitated learning in research and projects. |
|
Analysis
d. Employer Feedback
Employer Feedback |
Strongly Agree |
Agree |
Neutral |
Disagree |
Strongly disagree |
1. The curriculum has good balance between theory and applications. |
33.3% |
50.0% |
16.7% |
0% |
0% |
2. The curriculum has enough content for a student to acquire sufficient knowledge to secure a subject related job. |
50.0% |
43.3% |
3.3% |
3.3% |
0% |
3. Current syllabus is job-oriented, skill-based and value-oriented. |
66.7% |
26.7% |
6.7% |
0% |
0% |
4. Syllabus helps in bridging the gap between industry and academic institution. |
40.0% |
40.0% |
20.0% |
0% |
0% |
5. Effectiveness of curriculum for development of entrepreneurship. |
50.0% |
40.0% |
10.0% |
0% |
0% |
Source: Primary Data (Based on Employer's Feedback)
GRAPH : 4
Questions |
Employer Feedback |
1. The curriculum has good balance between theory and applications. |
|
2. The curriculum has enough content for a student to acquire sufficient knowledge to secure a subject related job. |
|
3. Current syllabus is job-oriented, skill-based and value-oriented. |
|
4. Syllabus helps in bridging the gap between industry and academic institution. |
|
5. Effectiveness of curriculum for development of entrepreneurship. |
|
Analysis
Criterion 1 |
Key Indicator 1.4 Feedback System |
1.4.1: The institution gathers feedback on its academic performance and overall environment from various stakeholders, including students, teachers, employers, and alumni. An action taken report based on this feedback is then published on the institution's website. |
1.4.1 Institution obtains feedback on the academic performance and ambience of the institution from various stakeholders, such as Students, Teachers, Alumni, Parents and Employers.
S.No. |
Description |
Link |
1. |
Student’s Feedback Form on Curriculum) (2023-24) |
|
2. |
Teacher’s Feedback Form on Curriculum) (2023-24) |
|
3. |
Alumni’s Feedback Form on Curriculum) (2023-24) |
|
4. |
Employer’s Feedback Form on Curriculum) (2023-24) |